Last updated July 9th, 2023
Subscriptions
Subscription fees are not prorated. Monthly subscription fees are charged in one month blocks, annual fees are charged in one year blocks.
Monthly Subscriptions
Monthly subscriptions run for 1 month at a time starting on the day you subscribed. Your credit card will be charged automatically each month on the anniversary date of your original subscription.
Yearly Subscriptions
Yearly subscriptions run for 1 year at a time starting on the day you subscribed. Your credit card will be charged automatically each year on the anniversary date of your original subscription.
Cancellation
Subscriptions can be cancelled at any time during a subscription period. To cancel a subscription, send an email using the form on the Contact page, including the email address associated with your account. When a subscription is cancelled, the subscription will remain active, and any content you've uploaded or added to your profile, and any reviews you've received will remain visible until the end of the current subscription billing period.
Resuming Subscriptions
If you have previously cancelled a paid subscription, you can resume that subscription at any time. To resume a subscription, send an email from the form on the Contact page, including the email address associated with your account, and we will renew the subscription. Any content that you uploaded, and reviews you received as part of a previous paid subscription will be visible again, subject to the restrictions of your current subscription level.
Account Cancellation
You can cancel your account any time, just send us an email, from the email address associated with your account, and let us know that you would like to cancel your account. Any subscriptions, uploaded information, content and photos will be permanently deleted from our system and cannot be restored.